Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Stephanie van Eybergen
Stephanie guided us through Clear Water Bay and Sai Kung and helped us to understand the area. She was extremely well-organised and attentive from day one, and certainly went beyond our expectations. When it came to assessing the different property options, her guidance was invaluable as Stephanie knows the area inside out. In addition, her knowledge of transaction structuring, the roles of the bank and lawyers, also made a difference, as were her insights on the neighbourhoods. With many years of experience dealing with property transactions, Stephanie certainly helped us avoid making mistakes as first time buyers in Hong Kong. Her help would be an asset to anyone looking to find a perfect family home in Hong Kong.
5 / 5.0
Peter & Yung B.
She was professional and it was very candid and was not too salesy like most estate agents. Most agents would give up after showing 4 or five options. She worked hard to continue to find best options for us and ultimately we found a place we like. She was patient and I would highly recommend her to anyone else looking.