My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
The key to a good property agent is whether you end up with a property you are pleased with, within your budget. We are delighted with what Max found us and that she negotiated the price down to our budget - something she was confident she could do before she showed us the place.
The second aspect to a good property agent is the whether the search and decision process is efficient, speedy, focused on relevant properties, with a wide variety of choices, all within budget and meeting key criteria. Max worked with all four of our family - including two teenagers - so that in the short time available, we got a good idea of the choices we had. In the end we were left with two places so attractive that our problem was losing the attractions of one for another even better.
Max also handled the admin., transfers and handover as smoothly as you like.
5 / 5.0
Jamie and Diana Cawley
Matthieu has been extremely helpful, understanding and positive through this whole experience. He really went out of his way to make sure I knew how to get things set up in my apartment as this is my first time relocating to Hong Kong. He also worked extra hard to make sure I got the apartment I wanted and showed me other ones first so that I could be 100% sure. [...] Thanks, Matthieu!