She made the whole move very easy and stress free. Especially dealing with the Landlord, negotiating some extras for me and the transfer of utilities.
4.6 / 5.0
Mr. Stephen Mark PUMFORD
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
胡文傑
Raegers was polite, punctual, came prepared with client materials, accommodating, friendly and spoke English well.