Anna was responsive and helpful in every way possible. She was also very resourceful. I would recommend her 100%!
4.8 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Jayde was an absolute pleasure to work with, not to mention a super fun person to go flat hunting with! I was on a very tight time frame and in the middle of an extremely busy period in my life, but Jayde helped make the entire experience smooth and seamless and found me a beautiful flat in Happy Valley in the space of two days. Jayde handled all the documentation and correspondence between myself and my new landlord, to the extent that she was shuttling back and forth between my flat at the time, my office, her office and everywhere in between to get everything signed off in time for moving day. Even while Jayde was out of town on vacation, she was working to help me secure my new flat because she knew how much I loved it. I have already recommended Jayde to several of my friends and intend to continue doing so going forward!