Taikoo Shing - Marigold Mansion 太古城 - 美菊閣

My wife and I used Sonam as our real estate agent for a rental apartment in October 2022. She was referred to us by a friend who had previously used Sonam. We were moving after 15 years in Estoril Court and also downsizing. We used more than one agent, but Sonam was the most responsive and showed us the best apartments in Central Mid-levels that met our requirements. Sonam seemed to know the landlord well and have his trust, and she helped us achieve terms that met our parameters. Apart from selecting and securing the property itself, Sonam was also helpful in recommending or referring third parties like movers to assist in our move. Before, during and after the move, Sonam has remained involved in discussions with the landlord, getting renovations completed by him and helping us with utilities and other related matters. She has acted professionally throughout and we continue to be very satisfied with her performance.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

When I met Martina, I had a good feeling that she could find the right tenant for me. She has a lovely friendly personality, and I think is very hard-working. Martina constantly kept in touch with me, and I didn't have to wait too long before she introduced the Ko family to me. I also think she has good knowledge and experience with the property market. It was a pleasure to work with Martina, and I know I will be contacting her again when I have another vacant apartment !