Jade Grove - Amber 琨崙 - Amber

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

A quick note to say thank you for the help in our recent letting in Tai Hang, your assistance, professionalism, delivery, and directional advise with this rental was AAA+. There was not a query or question on the many steps or the best way to approach these that you could not assist with. We will no doubt be in contact for more advice but to this stage your services were second to none and helped our family find the perfect spot in record time. Thank you again and please do share this with your business OKAY.com and other clients so such professionalism and service is noticed and used by many more (we certainly will recommend you to any asking).

Cherie is an amazing agent. She enquired about my requirements, was patient right from the start and was exceedingly selective in showing me the right listings that matched my requirements. Cherie did not push the transaction even though it was quite clear I had a strong preference for one of the apartments she showed me; instead, she expressed openness to consider the pros and cons with me and helped me settle my choice. Cherie is kind, well-spoken and understands the area well. Finally, the paperwork was prepared and presented in a timely manner; it was accurate and all of the formalities were completed promptly. I would be happy to recommend Cherie and OKAY.com to any of my colleagues.