I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Susie Staunton
Extremely polite, professional, organised and understood our needs. Gave solid advice and negotiated really well on our behalf.
4.8 / 5.0
Ms. Maddie Eckert
李淑嫻
We knew Shirley by internet property search. We knew plenty of agencies and had been looking for a real home for a long time.
Without much expectation, we set a target for her and to my surprise, her relentless effort made things happen. Not only completion but a completion for both the well-being of the buyer and seller.
She continued her effort despite finishing the deal and helped out in various aspects including renovation, mortgage, and insurance issues.
She is an all-around agent and I recommend her if you need to sell or buy any properties.