...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.
4.9 / 5.0
James G.
李淑嫻
From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.
4.7 / 5.0
Winnie & Robert Miles
Louise Garnaut
I want to express my heartfelt thanks to Louise Garnaut and praise for her professionalism. I met with Louise just a few times but during that time she gave me a deep impression for her cheerful smile, caring attitude and excellent preparation skills. I remember when my tenant brought their kids to the house in late September. After bidding farewell, Louise showed them the village environment and ended up driving back for water. Louise also refilled the kids bottles in case they needed on their way home. Most importantly, she was EFFICIENT - finding us a good and suitable tenant in a month!