Suk-Yin's dedication and patience was remarkable. Excellent and detailed follow up and had been very considerate and not pushy at all which is a big difference from other property agents we have met before. Really appreciate.
4.9 / 5.0
Ms. Shirley Percy Hughes
Louise Garnaut
I want to express my heartfelt thanks to Louise Garnaut and praise for her professionalism. I met with Louise just a few times but during that time she gave me a deep impression for her cheerful smile, caring attitude and excellent preparation skills. I remember when my tenant brought their kids to the house in late September. After bidding farewell, Louise showed them the village environment and ended up driving back for water. Louise also refilled the kids bottles in case they needed on their way home. Most importantly, she was EFFICIENT - finding us a good and suitable tenant in a month!
4.7 / 5.0
Christine Leung
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.