Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us.
He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent.
When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1.
We would certainly recommend Colin to anyone looking for a home in Hong Kong.
4.7 / 5.0
Ms. Maylene LAI
劉熲儀
Would just like to give commendation to her assistance with our house search.
Given how challenging it is in looking for a new house, what with our busy schedules and
having a very active little girl as well, Ingrid really made it seamless by providing us organized tours of our prospects, accommodating us on our time, and doing the liaising with the landlords on our behalf in terms of negotiations on pricing, as well as providing inputs on what needs fixing and such.
We surely wouldn't have been able to do it in such an easy and timely fashion without her help,
so we would like to give thanks to her and to OKAY for the OKAY services.
And did I say she is great with kids as well?
Again, thank you and will not hesitate to recommend her services in the future!
4.7 / 5.0
Jhoanna
Jayde Pamuk
I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.