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If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben4.9 / 5.0
Ellen Davies
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Flo is extremely helpful and friendly. She supports not only in finding the apartment but getting fully moved in, connecting needed services and cancelling old ones. Great service, would highly recommend.5 / 5.0
Flo Geiser
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She is really helpful, and we appreciated her assistance to find a client for us. Look forward to working with her again in the future.4.5 / 5.0
胡美玲
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She was very efficient in setting up all the viewings and giving me a sense of what’s out there. I can also tell she’s cultivated a lot of relationships with her clients so that she could give me almost first access to some of the available units. She was always super responsive and very proactive about letting me know what I should do or consider.5 / 5.0
Sonam Thadani
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Decca is a really good agent that tries her best to do what’s good for her client. She understands the clients’ needs and arranges for what is most suitable despite the seemingly low budget. Highly recommend Decca!4.7 / 5.0
陳詠儀
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Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.4.7 / 5.0
Sonam Thadani
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A special thanks to Lala for her assistance and patience. She really stood out with her professionalism and excellent approach to client care.5 / 5.0
楊希欣
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I would like to express my sincere appreciation for Janis, our real estate agent who assisted us in finding a rental place. Her dedication, proactive approach, and exceptional problem-solving skills made our experience truly outstanding. Janis's commitment to addressing any issues that arose during the process was commendable. She went above and beyond to ensure our needs were met and negotiated the best possible terms for us. Without a doubt, Janis is the best agent we have ever encountered in Hong Kong. We are grateful for her professionalism and expertise, which made our search for a rental place a smooth and successful journey. Thank you, Janis, for your outstanding work!5 / 5.0
詹啟佩
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Listened to my requests and came up with out of the box solutions. He was able to find exactly what I was looking for, and it was a difficult request. He was also very responsive to all my inquiries, made himself available for questions, and was very knowledgable about the markets. He is also a good negotiator and handled conversations with the landlord well. Highly recommend! Best agent I have worked with in Hong Kong!4.8 / 5.0
關鎮鋒
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Just wanted to commend the service of Joanne from OKAY for helping us rent our place. She was very good with all the attentions to detail that made the transaction smoothly. She answered all our question speedily and was able to give us good insights on things we were not familiar with. I have no hesitation in using her services in the future and would recommend her to my friends.4.9 / 5.0
張德琬
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