Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
Alexis S Davies
With her extensive local knowledge of the CWB and clear understanding of client needs we knew we were in good hands from day one. It was clear Alexis understood our brief and as we worked together with her on our search she provided excellent advice on the local area. She managed our expectations perfectly with respect to the house we could expect to find based on our family size, budget and priorities in terms of facilities and proximity to transport and amenities. We could not have been happier with the service provided nor the house we now call home and wouldn’t hesitate to work with Alexis and OKAY.com again.
4.8 / 5.0
Matthew Clowry
Susie Staunton
I really enjoyed working with Susie. She was polite, friendly, professional, responsive and really listened to what we were looking for. She presented us with a broad range of options meeting our requirements but also gave helpful recommendations about locations and flats which we would not have initially considered but which were really great to see. I would highly recommend Susie to a friend!