I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful.
Wishing you a very happy holiday and a bright and fruitful new year and beyond.
4.9 / 5.0
S. Chiang
Jayde Pamuk
Jayde was recommended to myself via a personnel friend. She understood my needs from the outset and ensured I secured the most wonderful property in Happy Valley. Her enthusiasm and professionalism, and patience made the process as pain free as possible. She communicates clearly about what needs to be done and has a no nonsense approach for getting the paperwork arranged and executed. We would recommend Jayde and OKAY.com to anyone looking for a new place to live in Hong Kong.
4.7 / 5.0
Sally Evans
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.