Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
黃燕珠
I was starting to get frustrated while working with several different agencies that did not seem to understand my concerns, until I met Jody. She actually managed to convince me to take a unit in a building I had already viewed with a different agency and said no to. The reason was her attention to detail and her thoughtful explanations as to why she still thought it was a good choice for me. She listened carefully and empathetically to all my needs and preferences. She also managed to execute the entire process from viewing to handover with efficiency. I am extremely pleased with my new home and feel lucky that Jody was able to help me. She is thorough, goes above and beyond, and is extremely professional. I would absolutely recommend okay.com and Jody due to my very positive experience! Thank you very much!
4.6 / 5.0
Ms. Yuhyun LEE
Jayde Pamuk
My wife and I had been searching for 4 months for a property using a variety of agents. We wish we had found Jayde earlier as she understood immediately what was important to us. We really appreciated Jayde's upbeat personality, and every effort to find a solution to even the smallest of problems. For example, she offered to measure out every room of our chosen unit, and mark with tape where our furniture could be. How amazing is that?! We hope to work with Jayde again in the future.