We came to Flo with some very difficult requirements including 2 dogs, 2 bedrooms, a more economical budget and a very narrow timescale to get something sorted. She assessed our requirements and quickly found us the perfect apartment. Beyond all of this, and even after her obligations were complete, she insisted on taking charge of ensuring everything was taken care of so the introduction into our new home would be as smooth as possible. I highly recommend Flo to anybody looking for a home in HK, and we will most certainly be in touch for our next move!
5 / 5.0
Paul Martin
Heike Degener
Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.
4.8 / 5.0
Tim Balbirnie
Sonam Thadani
I had the pleasure of working with Sonam, and I cannot recommend her highly enough. She acted with exceptional skill and integrity on behalf of both the landlord and the tenant, consistently finding creative, fair, and practical solutions that served all parties involved. Importantly, I managed this entire process while living and working outside of Hong Kong, and Sonam still made everything completely seamless. Her ability to communicate clearly, consistently, and proactively across time zones was essential in ensuring the process ran smoothly and without unnecessary stress. Sonam was always timely, proactive, and incredibly professional in the way she managed issues and guided the process from start to finish. What truly sets her apart from other agents is her continuous involvement and genuine commitment to ensuring satisfaction on all sides, rather than stepping back once a transaction is underway.