The Staunton 升寓

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat.

Jayde did a great job in finding an excellent tenant that fit my expectations. Prior to working with her, I had rejected a number of offers over the past couple of months. Jayde was able to deliver where others had not and in just one day she had finalized all terms with both sides very happy. She attended to all the details, and always walked an extra mile with myself and the tenant given that we had a busy travelling schedule. The house was handed over very smoothly, and all the paperwork was arranged in a very professional manner. I feel very comfortable to look to Jayde and OKAY.com again for my property needs in the future.

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.