Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Sonam Thadani
We had the pleasure of working with Sonam Thadani as our real estate agent, and we cannot recommend her highly enough. From the moment we met, Sonam demonstrated her professionalism, patience, and excellent listening skills. She took the time to fully understand our needs and was determined to help us find the right home to meet our requirements.
Sonam was a fantastic negotiator and was able to secure the best deal for us. She was a great communicator, always quick to respond to our queries and concerns, and kept us informed at every step of the process.
Even after we had closed on our new home, Sonam continued to assist and guide us until we were fully settled in. She went above and beyond our expectations, and we were more than happy with her work.
In summary, if you are looking for a real estate agent who is professional, patient, a good listener, a skilled negotiator, and a great communicator, then we strongly recommend Sonam Thadani. We would not hesitate to use her again.