We came to Flo with some very difficult requirements including 2 dogs, 2 bedrooms, a more economical budget and a very narrow timescale to get something sorted. She assessed our requirements and quickly found us the perfect apartment. Beyond all of this, and even after her obligations were complete, she insisted on taking charge of ensuring everything was taken care of so the introduction into our new home would be as smooth as possible. I highly recommend Flo to anybody looking for a home in HK, and we will most certainly be in touch for our next move!
5 / 5.0
Paul Martin
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
孫榐彤
Ruby has helped us find several apartments since we first arrived [in] Hong Kong in 2006. She understands perfectly our needs and always shows us plenty of different locations so we can compare the value we can get for our money. Our last apartment she got us in Bowen Road really ticks all the boxes in terms of our wishes. If we would need to move again, we will definitely use Ruby again as she understands the market and knows what is available.