When we moved house in November 2014, Alexis acted as our property agent. We had many specific demands but Alexis and her team at OKAY.com were patient and always pleasant to fulfill our requests for information and undertake various viewings. The remarkable thing about Alexis is her ability to listen carefully and only show us properties suitable for us – this might seem simple, but having used several other agents previously, having someone who "gets it" is such a relief. Alexis is also very responsive - she ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!
4.5 / 5.0
Sarah Coles
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Jayde Pamuk
Jayde was effective and efficient - a truly excellent agent and a real asset to OKAY.com. She was extremely helpful to our new tenant and provided lots of useful tips, whilst being very considerate of the needs of both landlord and tenant. It was a pleasure working with her.