Helena Heights 海峦苑

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

Tommy went above and beyond to help me find a place that genuinely had the things that I was looking for. He was a great communicator in listening to my requirements, and he was very responsive to my questions. Tommy supported my move and additional requests and provided an excellent level of service meeting me close to work and genuinely making things as easy as possible for me. I will recommend Tommy to anyone I can. I’m very appreciative of the people that referred me to him via the Facebook group.

We had a great experience working with Shirley as our realtor. With Shirley’s extensive experience and knowledge we were able to identify, view, negotiate and close on a deal within a short period of time. She was intelligent and efficient in her approach, and was professional about the way she handled our requests. She took on full responsibility from start to finish and went above and beyond what was required of her. As an individual she is passionate and energetic person and it was a joy to have worked with her. We would recommend her to our family and friends.