If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
李淑嫻
We were referred to Shirley by a friend because they had such a fantastic experience with her! We had worked with many agents in the past and Shirley really stands out because she understands exactly what you are asking for from the criteria and budget you give her. Shirley was very professional and quick to respond to any of our messages or inquiries. She was very helpful in weighing out the pros and cons of each apartment, and helped us find out extra information if we needed it. In addition, Shirley is a bubbly and nice character, which made it even more pleasant to work with. We would highly recommend Shirley to anyone who is looking for an apartment, and we are very grateful to her for helping us find our new apartment!
4.7 / 5.0
Ms. Charlotte Lok Ting Anna Clinch
Kim Bongiorno
We really appreciated Kim's help and her ability to guide us through the whole process of leasing out our property. She is a very responsible agent and took the time to thoroughly explain all the details to us before signing the tenancy agreement. Thank you Kim!