Luk Mei Tsuen 鹿尾村

Cherie is an amazing agent. She enquired about my requirements, was patient right from the start and was exceedingly selective in showing me the right listings that matched my requirements. Cherie did not push the transaction even though it was quite clear I had a strong preference for one of the apartments she showed me; instead, she expressed openness to consider the pros and cons with me and helped me settle my choice. Cherie is kind, well-spoken and understands the area well. Finally, the paperwork was prepared and presented in a timely manner; it was accurate and all of the formalities were completed promptly. I would be happy to recommend Cherie and OKAY.com to any of my colleagues.

Dawson was excellent to work with and I found him unbelievably helpful. Dawson’s experience was invaluable and helpful in order to support my understanding of the marketplace and fulfil my requirements. Dawson provided support at each stage of the process and was always available to discuss. Dawson made my whole apartment search experience very easy and I cannot thank him enough for his support.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben