I contacted Stephanie after seeing a place on the okay.com website that I thought would suit my family. She responded to my queries and questions extremely quickly and did as much as she possibly could to make the move to our new home seamless. Stephanie is one of the most positive and approachable people I have met and nothing was too much trouble. Throughout the moving process she was on hand to liaise with the landlord including negotiations about rent and requests for alterations on the property as well as, giving advise on a number of issues that arose. I can't thank her enough for all the time and help she gave us and of course, would highly recommend her to anyone who is thinking of moving.
4.8 / 5.0
I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
5 / 5.0
Jaylie was extremely helpful in every way. We had so many questions but she explained everything to us and even helped us set up utilities at our new flat. Thank you Jaylie.