Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
She is just amazing. Professional, kind, precise, genuine, knowledgeable and so helpful! Best agent I have met in Hong Kong since I moved here almost 15 years ago.
4.6 / 5.0
Mr. Ivan PERRA
We found OKAY.com through squarefoot.com and Shirley was assigned as our agent. She sent us multiple apartments that were matching our needs and promptly set up appointments for us to view them. We found our apartment on our first day viewing and Shirley helped to negotiate a deal with the landlady that we were very happy with. Any concerns we had about the apartment she quickly sorted for us and was really helpful with changing over our bills. We would definitely recommend OKAY.com and especially Shirley as an agent as she has gone above and beyond our expectations.