My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
I've always found moving house very stressful, but working with Amelia meant this was my smoothest move to date. She arranged viewings one day after we first connected, and my new lease was signed just two days later! She negotiated well on my behalf to secure a more favourable deal. She also arranged the movers for me. This was a huge bonus, as otherwise I would have had to wait longer to secure an appointment. She was very thorough in noting any defects in my new flat. Amelia also organised the transfer of utilities to my name which was another huge help in the run-up to moving day. I have been in my new place for a week now and am very happy here. I strongly recommend working with Amelia: she minimised the stress in the entire process and in addition to being an absolute professional, was very fun and easy to work with.
4.9 / 5.0
We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.