Liza was a pleasure to work with while finding us a new home. Liza listened to our requirements and also raised some relevant questions in relation to our priorities that we hadn’t thought of. From the outset Liza was professional, contactable, honest and easy to deal with. She listened to our concerns and negotiated well on our behalf during communications with landlords. Liza made the process quick, efficient and personal while taking all our family members into account. We will definitely ask Liza to help us again when we next move.
5 / 5.0
Shane & Marie Read
Searching for a new a apartment can be exhausting, but with Heike's professional, efficient and cordial manner we enjoyed our daily trip in order to find the perfect home. And we found it! Is there more to say? Yes! From the beginning she implemented a trustful and warm relationship. She gave us the feeling that she cares about us and our expectations. She was always well prepared and gave us all the time we needed. Her understanding of the needs of a family with two kids was perfect. Thanks for all!
4.7 / 5.0
Mr. Dominic LANGER
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!