Although we considered several different property agents in Hong Kong, my husband and I are so glad we went with OKAY.com. Flo was professional, courteous, organized and efficient. She understand what we were looking for, showed persistence when we felt discouraged, and demonstrated excellent intuition by showing us a flat in an area we hadn't even considered. We fell in love and it has become our home. Even after moving in, Flo has kept in touch and provided help for us in every aspect of moving into our place and adjusting to life in HK. We are thrilled and will be recommending Flo to anyone looking for a home in this city.
4.8 / 5.0
Elise and CJ
Upon helping us find a new flat to rent, Vincent made sure he understood exactly what we were looking for and did careful due diligence on each apartment he showed us. Because I am pregnant, he understood what we needed in a new flat and did not waste our time showing us properties that did not fit our criteria. He was very thorough in his search and honest with feedback on each building.
He helped liaise between us and the landlord and helped to negotiate the price to fit our budget. We were extremely pleased with how quickly and easy our search went due to Vincent’s strong work ethic. He was quick to return our calls and meet us if we needed anything! We highly recommend Vincent as he really was a pleasure to work with. We have already referred two friends to him as we were very impressed with his skills and knowledge of the market. Thank you Vincent!
4.8 / 5.0
Hital and Megha Desai
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.