Whampoa Garden - Phase 7 Cotton Tree Mansions-4 黃埔花園7期 - 紅棉苑-4

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We found OKAY.com through squarefoot.com and Shirley was assigned as our agent. She sent us multiple apartments that were matching our needs and promptly set up appointments for us to view them. We found our apartment on our first day viewing and Shirley helped to negotiate a deal with the landlady that we were very happy with. Any concerns we had about the apartment she quickly sorted for us and was really helpful with changing over our bills. We would definitely recommend OKAY.com and especially Shirley as an agent as she has gone above and beyond our expectations. Ciara

Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home. She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time. I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)