Whampoa Garden - Phase 10 Banyan Mansions - Block 3 黃埔花園10期 - 綠榕苑 - 3座

Stephanie knows the market well, thinks from our point of view, understands our preferences very well and selects houses for viewing accordingly. She is always responsive, timely and proactive without us feeling pressured. She is also honest with her analyses of the pros and cons of the houses. So we have developed good and well-rounded perspectives in our decision-making. She treats her clients as friends and goes beyond the call of her duty to be helpful for her clients. For example, she would help recommend helpers, good restaurants, stores and other tips for living around the area. She is definitely a go-to person not only for our house hunting but also for settling down in the area.

Listened to my requests and came up with out of the box solutions. He was able to find exactly what I was looking for, and it was a difficult request. He was also very responsive to all my inquiries, made himself available for questions, and was very knowledgable about the markets. He is also a good negotiator and handled conversations with the landlord well. Highly recommend! Best agent I have worked with in Hong Kong!

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.