Listened to my requests and came up with out of the box solutions. He was able to find exactly what I was looking for, and it was a difficult request. He was also very responsive to all my inquiries, made himself available for questions, and was very knowledgable about the markets. He is also a good negotiator and handled conversations with the landlord well. Highly recommend! Best agent I have worked with in Hong Kong!
4.8 / 5.0
Mr. Robert Michael WOOD
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Louise Garnaut
I have worked with Louise before and we went back to her when looking at renewing our lease. I would always recommend her given her professional approach and the experience and guidance she provides.