Park Island-22 珀麗灣-22

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Stephanie from OKAY.com was a pleasure to work with. She promptly understood our requirements and ensured that we found a suitable home in no time at all. What made the service provided by Stephanie so special was not only finding our home, but what she did for us after. She went out of her way to assist, opening the home whenever I needed for measurements, or curtain suppliers—nothing was ever too much. Stephanie even assisted in organising some furniture items for us, knowing that our personal effects would be in transit for an extended period. I highly recommend the service provided by Stephanie from OKAY.com.

We worked with Rosa McCann to find a suitable apartment to rent in Hong Kong. We greatly appreciated her professionalism, as well as her profound knowledge of the Hong Kong real estate market, her “antenna” for the client’s needs and her valuable contacts. The communication was perfect throughout the whole process, the apartment offers were selected according to our priorities and the apartment viewings were flawlessly prepared. This has reduced the difficult and stressful moments of looking for an apartment to a minimum. The professional service is one thing - the other is the pleasant, cheerful and open manner of Rosa which made working with her a true pleasure. We can highly recommend Rosa McCann!