La Serene-7 海藍居-7

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

Thank you to Nina and OKAY.com for the excellent service that you provided myself and my wife in securing our rental property. Your service went above and beyond starting with spending the day with my wife Tara and then myself as we flew in and out of HK looking for properties. Your knowledge of the area, openness and transparency about what the "reasonable" rental price of the individual properties should be and the convenience of your golf cart made the experience of apartment hunting an unexpected pleasure. We will definitely recommend Nina and OKAY.com to our friends.

We want to pass our gratitude to Kim for her wonderful assistance in securing a rental property for my family. We are appreciative of the extra effort she made in understanding our needs answering hundreds of questions we had and generally pointing us in the right direction on a suitable area to live. The other aspect that we valued was her ability to manage our expectations and provide transparency around the tenancy process. It meant that we didn’t have any surprises to deal with along the way. We will be sure to recommend her to any friends/colleagues that may relocate to Hong Kong and will also reach out to my HR team to recommend her services for internal transfers to Hong Kong.