Villa Lucca-12 林海山城-12

Jayde from OKAY.com went out of her way, even in out of office hours, to ensure I found the apartment I was looking for. She was professional, knowledgeable and helpful at all stages of the process. I highly recommend Jayde and OKAY.com if you are looking for a smooth, friendly and efficient service in what can be a bit of a minefield.

With so many ways to find an apartment in Hong Kong it's hard to know where to go and who to trust. From the very beginning I felt that Flo was on my side. She didn't push me until she knew I was ready and only showed me apartments that would actually be suitable. This saved a whole lot of time and stress. The appointments were well organized and after deciding to make an offer, Flo made an agreement with the landlord within an hour. After that everything was so smooth, she set up all the utilities and made sure everything in the apartment was working properly. I couldn't recommend her more highly.

It was a pleasure working with Flo. She made the process of finding a new home really easy and we have already recommended her to a number of our friends. She really understood what we were looking for which was demonstrated when she showed us an apartment in an area we hadn't even considered – we now live in this apartment and absolutely love it! Flo offered a lot of good advice based on her knowledge of the city and her experience in the housing industry. Her service also did not stop once we signed the tenancy agreement - she helped us move our utility accounts and continues to provide helpful recommendations. In summary, we really enjoyed working with Flo and will hopefully get the chance to work with her again one day in the future.