Repulse Bay Towers-EF 保華大廈-EF

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We had a great time working with Shirley on our flat search. She considered our feedback and refined our searches according to what we need instead of trying to push a product to us. She was extremely patient and provided very honest insight to the flats we have seen. We would like to work with her again with our next search.

I’m very pleased with the way Shirley handled my purchase of the apartment. She was prompt, friendly and very resourceful. She followed up on any and all concerns.