If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
Kim Bongiorno
We really appreciated Kim's help and her ability to guide us through the whole process of leasing out our property. She is a very responsible agent and took the time to thoroughly explain all the details to us before signing the tenancy agreement. Thank you Kim!
4.9 / 5.0
Bernard
劉曉雪
I would like to thank Helena Lau who took the time to listen to my requests and take me around many areas to show me properties! I would like to recommend her for her patience and her great help ! Thank you, OKAY.com and Helena.