Emerald Palace-7 疊翠豪庭-7

Josephine was very helpful in terms of understanding our requirements and trying to match them by scouting for many options. I also liked your Company's interface that shows the listing with all details and available photographs. It was easy to shortlist the flats to view through the portal and be able to post comments.

Shirley is incredibly hard working and responds to messages promptly and seemingly around the clock - as I live in London. Once I gave her my criteria, she immediately sent over several listings that were suitable. When I told her I was interested in the Cullinan West apartments, she went there and took dozens of high-quality photographs and sent them to me the next day. I met Shirley in person on a trip to HK in January. She was friendly, professional and had a good sense of humour as well. Each flat she showed me was perfect but unfortunately I am not able to move to Hk until July. I am confident Shirely will be able to find the perfect home for me and my family when the time comes.

Kim was absolutely incredible to work with, and (for me at least) sets a new benchmark in what I should expect from an agent in the future (which will no doubt be Okay and/or Kim!). She worked well beyond the scope of what I could have expected of an agent, despite the fact that my budget was relatively small, and overall she achieved a final deal that worked very well for me. On top of this she is personable, easy going and a pleasure to chat to and work with. You are lucky to have such an individual in your organization that represents your brand.