Parkvale - Block 2 柏蕙苑 - 2座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Being new to the city, I would like to sincerely thank Jack for his professional guidance and support during all the viewings and for always putting our interests on the forefront. Jack always helped us by going an extra mile to provide us with the best service in securing our “home” in Hong Kong. Many thanks and I wish him all the best with your prospective clients. Will definitely pass on his details on to friends/contacts who may be looking to move.

I want to express my heartfelt thanks to Louise Garnaut and praise for her professionalism. I met with Louise just a few times but during that time she gave me a deep impression for her cheerful smile, caring attitude and excellent preparation skills. I remember when my tenant brought their kids to the house in late September. After bidding farewell, Louise showed them the village environment and ended up driving back for water. Louise also refilled the kids bottles in case they needed on their way home. Most importantly, she was EFFICIENT - finding us a good and suitable tenant in a month!