Shirley helped me ultimately rent the dream apartment. I was very impressed by her tenacity and her grit to get things done. She knew how to position my background and story to ensure that I could beat another bidder for a rental property (even when the terms were slightly better than mine as i was told). She was also very efficient and effective in sorting out all the small details of renting including gas, water, electricity as well as sorting out insurance.
Her eye for properties is also commendable, she can quickly ascertain which features are more important for the client (my wife) and happy wife is happy life.
4.6 / 5.0
Benjamin Tsui
宋寜
Ning was excellent being astute, friendly, and exceptionally helpful. Really enjoyed the experience with her as our agent. In particular she did a great job in understanding our needs while sharing her knowledge / expertise of the market, down to the particular neighbourhoods. Would certainly recommend Ning to others and would also seek her out in the future where we need an agent.
4.8 / 5.0
Mr. Robert Michael Serjeant
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.