I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
陳淑珍
Phenomenal service, forthcoming and truly caring even though we only took up an inexpensive rental flat, she was there every step of the way and did the extra mile whenever opportunity arose like for i stance to let the first furniture delivery in when we were not yet as we were still stick in our old place. she received our delivery in the new flat as we couldn’t make it. she follows up with all parties and her responses are prompt and helpful. really a great experience and we will sure come back to her.
4.7 / 5.0
Jan
潘慶秋
Dorothy was a great help to us in all areas of our search for a new property. We had quite a specific place in mind, with an average budget and she managed to bring us two several very high quality properties to choose from. We were so happy with one that we moved quite quickly to secure it. Dorothy was again extremely helpful in arranging all the contracts and utilities in a timely manner, and took all of the stress out of the Process. I was very happy with her service from start to finish - and she has even followed up on multiple occasions since we have moved to check if she could help in any way. I would recommend her to anyone in Hong Kong regardless of the property you are looking for.