Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Alexis S Davies
We were lucky to get in contact with Alexis and OKAY.com, via the school network at AISHK, and despite us looking at many homes, with various agencies, she was able to grasp quickly what we needed. Quickly found the right home, right price within our budget guidelines and very helpful with timings between house moves, juggling leases. The negotiations between the local owner and ourselves was also in a friendly yet professional manner, and WIN-WIN for both parties.
We found OKAY.com very connected to us, and to the needs of a multi-national company when signing leases and legal agreements in Hong Kong. We would happily recommend them to both new expats to Hong Kong, and those already established, making the inevitable house moves …..A-OKAY from us!!
4.9 / 5.0
Paul & Lynne Hutton
劉曉雪
I am very pleased with the agency services from Helena. Helena is professional, efficient and detail-minded; she can also clearly communicated between the landlord and tenant which speed up the negotiations. I certainly would recommend her to my friends who need agency services with their properties.