When we moved house in November 2014, Alexis acted as our property agent. We had many specific demands but Alexis and her team at OKAY.com were patient and always pleasant to fulfill our requests for information and undertake various viewings. The remarkable thing about Alexis is her ability to listen carefully and only show us properties suitable for us – this might seem simple, but having used several other agents previously, having someone who "gets it" is such a relief. Alexis is also very responsive - she ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!
4.5 / 5.0
Sarah Coles
Jayde Pamuk
I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.
4.7 / 5.0
Alistair Cochran
Colin Lew
Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us.
He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent.
When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1.
We would certainly recommend Colin to anyone looking for a home in Hong Kong.