I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
史明恩
Cherie is a conscientious, diligent and responsive agent - a true credit to OKAY.com. Cherie made the transition from tenant to tenant professional and effortless at the height of the pandemic. She also assisted in solving some complicated matters and demonstrated in-depth knowledge. Cherie was truly a pleasure to work with.
4.9 / 5.0
Mrs. Belinda Stiles & Mr. Timothy Stiles
柯家如
Gertrude was very helpful in finding an apartment that met our criteria. She was also a great resource to help us with adjusting to life in Hong Kong as we just moved from New York. She was very prompt with her communication and made it an easy experience overall.