I under-estimated the time it would take to find the right apartment and was under time pressure as I had to vacate my current apartment by July 14th. I was talking to a number of agents at the same time to hopefully find something as soon as possible. When I met Grace, she immediately started showing me all of the properties I requested. Then she made a suggestion of a unit which was out of my budget. She said she would help me negotiate a good price, which I thought would be challenging. But she MADE things happen and I am looking toward to moving to the new apartment. Grace is proactive, efficient and professional--an outstanding agent. - Richmond

We recently worked with Alexis to find a new home. It was a pleasure to work with her - she identified a lot of suitable apartments for us from the brief we gave and was really happy to work with us to refine what we were looking for. I have no hesitation in recommending her as an agent who will work with you to find the home you are looking for! - Janelle Miller

My family and I were frustrated as we had viewed numerous properties with other agents and had almost given up on buying a flat on Hong Kong Island, until we met Vincent. From the day we got in touch with him, to the day we signed the purchase agreement, everything was completed within one week! He listened to our budget and requirements carefully, and only suggested properties that were in our best interest. Vincent handled every aspect of the transaction skillfully. He answered all our real estate questions promptly with his comprehensive knowledge in the area. Vincent, thank you for making this transaction as stress-free as possible. If someone I know needs a property agent, I will be sure to give them your name. - Jacky Wong

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Very professional and helpful - Ms. Virginia CASTRO GARCIA

Vion was very accommodating and helpful. She didn't push me to get a particular place but instead gave me the space to consider which apartment I like. She also helped to look out for blind spots (e.g. fridge not working, water pipes not working, missing bulbs etc) which I was not as familiar with. Finally, Vion was also very helpful and helped me to secure furniture and arrange for movers to bring the furniture into my new place (and oversaw the move as I was overseas). I'm very pleased with how helpful and above and beyond that Vion went to, and would highly recommend her to my friends. - Chuan Ji LIM

She was professional, knew the market and guided me through the sale process completely remotely (I am based abroad). Thank you, Flo! - Ms. Ai Lyn Fun

Stephen Wan recently helped with my rental agreement. He was very attentive and well facilitated the communications with landlords concerning my concerns and requests. Appreciated his professionalism and would recommend him to others in future. - Ms. Pui Wah Christy MAK

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love! - Jessica and Charlie