I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Great service despite a tight schedule !
Raymond was very responsive and followed up on every questions we asked.
Great agent !
4.7 / 5.0
Mr. Kevin MILLE
Thank you, Alan, for helping us find us our beautiful new flat on Conduit Road.
Thank you for your efficient and seamless service in showing us a great range of suitable properties and working with our tight timeline.
In this business, I believe transparency and trust are of utmost importance, and you delivered on this again and again.
I would certainly recommend you to my friends in the future.