Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Special thanks to Lawrence, outstanding service, you guys have nailed it! Definitely will contact you again once needed or refer you all to potential customers.
4.7 / 5.0
Mr. Marco BELLANDA
This is my first time I moved out and live on my own. Adeline has made the experience extremely smooth and worry-free. I can see her professionalism and perseverance in searching for the right apartment with the best value for me, while balancing the benefits for both the landlord and the tenant unbiasedly. She also demonstrated how she works wholeheartedly for her career, you can tell she loves her job and she loves her clients - showing lots of care to me and guide me through the whole process. Her language proficiency is surprisingly good too, you can definitely distinguish Adeline from the rest of the peer in the industry. I’m jealous of her children who have got such a competent mom! Best of wishes to Adeline in her endeavour.