Ning was excellent being astute, friendly, and exceptionally helpful. Really enjoyed the experience with her as our agent. In particular she did a great job in understanding our needs while sharing her knowledge / expertise of the market, down to the particular neighbourhoods. Would certainly recommend Ning to others and would also seek her out in the future where we need an agent.
4.8 / 5.0
Mr. Robert Michael Serjeant
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
We have been very satisfied with the professional service provided by Shirley Li of OKAY.com. She is efficient, helpful and provided excellent follow through with the sale of our flat.