Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Thanks Shirley for all your help and support in looking for a house in Whampoa.
You have been relentless in your pursuit to help us find our perfect home. You have brought us several apartments that meet our needs. I appreciate her openness and transparency, diligent hard work and persistence in helping us find what we are looking for. You are positive, respectful and generous. I would recommend her highly to my friends looking for a property.
4.7 / 5.0
Alexis S Davies
We had many demands, and a challenging budget [when we moved house last year]. [Alexis] was patient and always pleasant and patient in her dealings with us. Very quickly she understood our profile and only showed us properties suitable for us – might seem simple, but having used several other agents previously, having someone who understands and hears your requests is such a relief. Once decided, Alexis ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!