Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
4.7 / 5.0
I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.
4.7 / 5.0
We were really struggling on looking for ideal home until met Shirley. She’s always very responsive and clearly understood our requirements. Everything went quite smoothly and super efficient with Shirley’s help! We even found multiple places we really like! After signing the contract, she still helped us on detail arrangements with landlord and also utility stuff. Really appreciate that we have such a responsible, detail-oriented, and good taste agent like Shirley to lead us to this happy ending.