I was starting to get frustrated while working with several different agencies that did not seem to understand my concerns, until I met Jody. She actually managed to convince me to take a unit in a building I had already viewed with a different agency and said no to. The reason was her attention to detail and her thoughtful explanations as to why she still thought it was a good choice for me. She listened carefully and empathetically to all my needs and preferences. She also managed to execute the entire process from viewing to handover with efficiency. I am extremely pleased with my new home and feel lucky that Jody was able to help me. She is thorough, goes above and beyond, and is extremely professional. I would absolutely recommend okay.com and Jody due to my very positive experience! Thank you very much!
4.6 / 5.0
Ms. Yuhyun LEE
From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.