I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!
4.9 / 5.0
Very proactive and helpful. Listened and understood our requirements. Showed us lots of good places.
4.7 / 5.0
After my arrival in Hong Kong it only took us eleven days to find the perfect apartment for me! Before that Heike defined the search criteria with me when I was still in Germany. And gave me a very good overview about the potential living areas. During the visits everything was perfectly organized and I got a lot of additional information like sporting clubs, bars, restaurants… She clearly understood my needs, advised me in a very good way and was able to negotiate a sustainable contract with the landlord. During this whole search process OKAY.com supplied all information with modern and very usable IT tools. To sum it up – everything was well-structured, organized and supported – and I was ensured that Heike will go the extra mile to find my new home! Oh – one thing I forgot! She also introduced me to a local artist – so that I now have some original Hong Kong street art on my walls …